Unique InfoTech is a widely-used open source support Ticket System and Live Chat. It seamlessly integrates inquiries created via email and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing our customers with accountability and responsiveness they deserve.
The Unique InfoTech Support Ticket System is a mailing list that allows us to track support. A support staff member will then be assigned to that request or ticket. New tickets appear in the system as [Open]...